Senior Patient Services Officer (Senior Medical Receptionist) Job at GenesisCare – in Sydney NSW

Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life’s best work!

Here within our Concord clinic, we have an exciting opportunity for a Senior Medical Receptionist, known here at Genesis Care as the Senior Patient Services Officer. You’ll be responsible for the leadership and support of the administration team in the delivery of high quality patient centred services.

This is a hands-on role, responsible for providing direction and accountability on daily matters pertaining to the reception and patient administration services.

Reporting to the Centre Leader on site and working as part of the broader Oncology team, this position will require a flexible and motivated individual, with strong organisational and interpersonal skills.

Who you are:
Demonstrate experience in managing and leading a team of 3 or more staff

Demonstrated ability to provide excellent patient service in a healthcare environment

Strong experience in medical administration and reception management

Strong management and communication skills, with the ability to liaise with and effectively influence staff & patients

Demonstrated understanding of and ability to provide excellent leadership in line with the organisation’s values.

A collaborative approach to delivering exceptional patient centred services.

Willingness and ability to proactively implement continuous improvement and change initiatives.

Able to effectively and collaboratively solve problems as they arise.

High level Medical accounts processing skills including knowledge of Medicare, DVA and private health funds

Ability to use clinical administration systems, as well as Microsoft Office software for data analysis and reporting purposes

Diploma of Business/Medical Administration or equivalent experience

Applications are invited from professionals with a strong ‘hands on’ work ethic and flexibility to meet service demands. APPLY NOW for immediate consideration. All applications will be treated with strict confidence.

What’s in it for you:
Take an active part in GenesisCare’s growth globally

Brand new state of the art facility

Internal career development opportunities globally

Thriving close-knit culture and communities

Access to a range of benefits such as paid parental leave, Bupa discount, salary sacrificing and more

An organisation that lives and breathe their key values

The opportunity to work for one of the most influential healthcare providers

Supportive environment with encouragement and challenge to live your highest potential both professionally and personally

Who we are:
We are 5500+ highly trained healthcare professionals and support staff across Australia, the U.K., Spain, China and the United States, designing innovative treatments and care for people with cancer, heart disease and sleep disease.

Global care

Across the world, we have more than 440+ centres to help us bring the right care to our patients. For radiation therapy, that includes 14 centres in the UK, 21 in Spain, 36 in Australia and 300 in the U.S. We also offer cardiology and sleep services at more than 80 locations across Australia. Every year our team sees more than 400,000 people globally.

People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of ‘care’ that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Mandatory Vaccination

In line with the Public Health Order , all GenesisCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.

About the Company

Company: GenesisCare –

Company Location:  Sydney NSW

Estimated Salary:

About GenesisCare -