Plastic Surgery Receptionist

• Job Description: Plastic Surgery Front Desk Receptionist/Coordinator

JOB SUMMARY:

• Front Desk Receptionist for busy DC/Chevy Chase plastic surgery practice.
• Cultura Plastic Surgery (CPS) is looking for a Front Desk Receptionist/Patient Coordinator.

o As the first and last person a patient sees, you will be a CPS customer-service ambassador with a great personality, professional appearance, kind spirit, and the ability to multi-task.

o Professionally and welcoming answer multi-line phones and appropriately screen the callers.

o Greet, check-in the patient, ensure all consult forms are completed, manage the patient flow in the office, checking the patient out, and scheduling the next appointment.

o Oversee all patient scheduling, maintain patients’ EMR (electronic medical record) files, and assist in confirming the appointments

o Be a total team player and assist the surgical coordinator, plastic surgeon and plastic surgery team members when needed.

QUALIFICATIONS AND EXPERIENCE:

• 1+ years of work experience in a medical practice

• 2+ years of work experience in customer service, hospitality, or the travel industry (will be considered). Experience working in an aesthetic practice, preferably a plastic surgery practice is a plus.
• Excellent verbal and written communication skills
• Excellent customer service personality
• Experience with social media a plus
• Experience with MS word, excel, and Nextech is a plus
• Neat, professional appearance
• Able to handle stressful situations with a calm demeanor
• Fluency in Spanish and/or additional languages is a plus
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize task

EDUCATIONAL REQUIREMENTS:

• Associate degree required, Bachelor a plus

JOB TYPE:

SALARY:

• Competitive salary ($20 – 25/hr.)
• Incentive-based bonuses

REPORTS TO:

• Practice Manager & Medical Director

WORK LOCATION:

• Friendship Heights, Washington DC – one block from Chevy Chase, MD.

BENEFITS:

• Health insurance
• Dental insurance
• Paid time off
• Incentive compensation
• Employee discount and complimentary services
• Family & friends discount
• Free parking

Job Types: Full-time, Part-time

Pay: $21.00 – $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

Experience:

• Customer service: 2 years (Preferred)
• Medical: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location