Physiotherapy Practice Administrator/Manager Job at ReBalance Physio and Pilates – in Sydney NSW

Job Description

Are you working in administration and looking for a change?

Immediate start

We are a growing physiotherapy and Pilates practice looking for someone to lead our administration and help us deliver a great quality service to our customers as well as supporting our physiotherapy staff.

As a business that strives to deliver an outstanding personalised service to our clients, we are seeking a poised, self-motivated administrator/customer service professional with excellent communication skills and a cheerful disposition to join our team.

As our administrator you will work closely with the practice directors to support our clients and staff and to nurture the business’ continued growth.

If you are someone who has initiative, works well in collaboration with a team, and prides yourself on doing a good job, we would love to hear from you.

About the role:
We are looking for a medical/allied health administrator who has the ability and passion to:

Provide a first-rate experience for all of our clients, resolving all inquiries professionally and accurately.

Acquire full working knowledge of all of our services and classes.

Support our physiotherapists by managing bookings efficiently and assisting with written and email correspondence to clients and other treating practitioners.

Provide an organised, systematised working environment – including team support, responding to email, and managing the directors’ busy calendar.

Liaise with insurance companies to ensure prompt payment of outstanding invoices and approval of services delivered by our physiotherapists

Manage junior/casual administration staff

This appointment is for a minimum of 3 days/week with hours negotiable up to full time for the right applicant. Start time 8am with finish time negotiable between 3pm-5pm.

About you:
As someone who always aims for excellence, you get a high level of satisfaction from providing solutions for other people. You’re often told that you’re a great listener, problem-solver and communicator. You enjoy figuring things out through research and investigation. You rely on documented procedures to ensure accuracy. You’re self-motivated and eager to take action. You’re also happy to get stuck in and adapt quickly to new situations.

You will have:
Strong organisational skills

Excellent verbal and written communication skills

Excellent computer/keyboarding skills (ability to work well with email, Word, Excel, etc. and Facebook)

Extremely detail-oriented

Reliable and dependable

Ability to work independently but also a team player with a “roll up your sleeves” mentality and a “do whatever it takes” attitude

Ability to learn quickly

Experience with social media tools and email automation systems is a bonus

Minimum of 2 years’ experience in medical or office administration

About us:
We are a physiotherapy and Pilates practice co-owned by two experienced physiotherapists.

Our vision is to help our clients achieve their goals by providing personalised physio treatment based on the latest research as well as delivering high quality Pilates classes. For our staff, our vision is to provide a collaborative and nurturing team environment where people can thrive.

If you believe that your values align with ours and you see yourself becoming part of our team, please provide a cover letter outlining why you would like to work with us and explaining your suitability for the role, along with a current CV. Two professional referees will be required for applicants who proceed beyond the initial interview.

Please email your application to [email protected]

Applications close November 30th 2021

About the Company

Company: ReBalance Physio and Pilates –

Company Location:  Sydney NSW

Estimated Salary:

About ReBalance Physio and Pilates -