Patient Enquiry Coordinator Job at Advanced Dental Artistry – in Perth WA

Job Description

Who We Are

We are here to transform lives with a smile.

Our philosophy is to provide the highest quality service and long-term dentistry to our clients. We don’t just ‘patch- up’ teeth, we create patients with confident smiles and dental function for years come.

We are dedicated to our team and that’s why we ensure everyone is provided the best development opportunities and that we learn and grow together.

We believe in providing a space that is rewarding, open and exciting for our team and we pride ourselves in being at the forefront in the ever-changing world of dentistry. This is not your normal dental practice!

What we value

We apply a progressive philosophy in all that we do. We encourage new ideas and sharing views, being courageous and taking things to the next level. We pride ourselves on being leaders in our field.

We go Above & Beyond in the level of care that we give to our clients and team – in how we talk, how we act and the decisions we make.

We strive to create Defining Moments by giving space, empathy and support for others and celebrating their success and achievements.

We feel that to be a part of our team is a truly unique opportunity for someone searching to be part of something that really makes a difference in people’s lives.

About the Role

Our new patient calls are a crucial role, you will be the first point of contact for our incredible clients’ life-changing experiences. You will have the opportunity to gain diverse experience and knowledge, whilst bringing your talents to assist an emerging, ambitious and successful organisation to meet its inspiring purpose.

In this role you will be creating the space with new patients, over the phone, to truly hear about their journey. You will provide a calm and steady presence allowing them to be open and support them in taking the next step. You will Manage the daily workflow of calls, confirmations & emails driving sales and leading by example, inspiring the team to reach their collective targets. You will strive to go above and beyond to add value for all patients.

About You

A big personality is an advantage, we need to hear your smile!

You would describe yourself as someone who wants to help others! Excellent communication skills and the ability to collaborate with the team as well as working autonomously, staying motivated to ensure you meet set KPI’s.

You have strong time management skills, attention to detail and are open to learning & growing in the team with team workshops & Personal development opportunities.

In the team, you play a valuable role in creating a positive and forward-focused culture, supporting and looking out for your colleagues when they are in need.

Previous experience in a tele/sales environment and or sales experience.

What You Get in Return

Competitive Salary package

Warm, cosy, modern, sophisticated workspace

Awesome central West Perth location

Progressive, fun and supportive team culture

Opportunities for growth, development and career progression

Quarterly bonus scheme

Regular social and team building events

Four day week (No work on Fridays)

How to Apply

We pride ourselves on being a progressive business. If you’re interested in joining our wonderful team, we invite you to send us both your CV and a short (max 2 minutes) video of why you want to join our team and why you’d be a great fit for us.

Please send your application to [email protected]

We would love to hear from you!

About the Company

Company: Advanced Dental Artistry –

Company Location:  Perth WA

Estimated Salary:

About Advanced Dental Artistry -