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Patient Care Coordinator (Dental or Medical Preferred) – Navy Yard Jobs in Washington, DC at Tend

Title: Patient Care Coordinator (Dental or Medical Preferred) – Navy Yard

Company: Tend

Location: Washington, DC

At Tend, we’re combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Headquartered in Nashville and New York City, we’ve opened our first dental studios in Manhattan and Brooklyn, with more studios opening in 2021 in DC.

Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the world’s first dental wellness experience. Join the team that makes going to the dentist an experience people look forward to.


Welcome & comfort guests as they visit our Tend studio. Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or by phone. Partner with the Studio Manager in daily operational tasks, such as scheduling, tidying, preparing for closing/opening, and inventory management. Collaborate with the entire Studio Team, including our Dentists & clinicians, to optimize operations to positive impact guest experience. Maintain a strong knowledge of our ever-growing offering of products & services.

Qualifications & Experiences

Proven top-notch customer service and hospitality experience in a fast-paced, high-volume environment. Ability to organize, prioritize and multitask. Willingness to initiate tasks and perform duties without direct supervision. Excellent communication skills and be able to work with a diverse team. A positive, can-do attitude. Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours.

More about Tend

Tend provides the best dental care available, with a spectacular clinical team and state-of-the-art dental technology. Tend’s dental professionals are incentivized by patient results and experience. As a dental company, we aren’t corporate. We aren’t private. Tend is a new dental model that’s a joy to work at, with the dental autonomy clinicians expect and the support they need with design, marketing, operations, HR, and benefits. Our clinicians work in beautiful dental studios designed to soothe. And they cultivate inclusive environments that value the individual and praise team effort. Simply put, Tend is a place where dental is transformed into the empowering, human, and joyful experience it should be.

Tend is an Equal Opportunity Employer

Tend is committed to promoting a work environment in which differences are respected, employees are treated fairly, and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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About Tend